Shipping policy

Processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping rates and delivery estimates

Shipping charges for your order are calculated and displayed at checkout before you complete your purchase. Standard shipping within the United States typically takes 5-10 business days after processing. Delivery times vary depending on your location and the shipping method selected.

Shipment confirmation and order tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24 hours.

Customs, duties and taxes

Gilt Atelier is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damaged or lost shipments

If your order arrives damaged, please contact us directly so we can help you file a claim with the carrier.

Questions

If you have any questions about our shipping policy, please contact us at support@giltatelier.co.